Refund Policy

Cancellation

We accept order cancellations before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept returns on products. Customers have the right to request a return within 30 days after delivery.

To be eligible for a return, your item must be undamaged and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Customers are responsible for the shipping costs for any return. No restocking fee will be charged to consumers for returning a product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
You can keep all five bonuses, even if you decide to return the product.

Non-Refundable Digital Items

Digital items and bonuses are not eligible for refunds under any circumstances. This includes digital guides, eBooks, instructional materials, downloadable content, and any online access to exclusive content or membership perks. If you have any questions about digital purchases, feel free to reach out to us at info@vacuheal.com before making a purchase.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If the issue persists, contact your bank, since processing time may delay the refund.

If you’ve done all of the above and still have not received your refund, please contact us at info@vacuheal.com

Please contact our Customer Service at info@vacuheal.com to get the return address.